tekbet believes that betting should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming programme gives every player the tools, information, and support they need to stay in control at all times.
At tekbet, responsible gaming is not a compliance checkbox — it is a core part of how we operate. We recognise that for the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and beyond, betting on cricket, spinning slots, or joining a live casino table is purely a form of entertainment enjoyed in their leisure time.
However, we also understand that gambling can become problematic for some individuals. Problem gambling is a recognised condition that can cause real harm to a person's financial wellbeing, mental health, and personal relationships. tekbet takes this seriously and has invested in a comprehensive set of responsible gaming tools and safeguards to help every player maintain healthy habits.
Whether you want to set a daily deposit cap, take a short cooling-off break, or permanently exclude yourself from the platform, tekbet gives you full control. These tools are available 24 hours a day, 7 days a week, and our support team is always on hand to assist you in activating them — at no cost and with no questions asked.
Set a budget before you play. Decide how much you are comfortable spending before you log in, and stick to that amount regardless of the outcome.
Only gamble with money you can afford to lose. Never use funds reserved for essential expenses such as rent, food, utility bills, or loan repayments.
Balance your time. Betting should complement your lifestyle, not dominate it. Use session timers to keep your play sessions short and manageable.
Never chase losses. If you have reached your budget limit for the session, stop. Trying to recover losses by placing larger or more frequent bets is one of the most common paths to problem gambling.
Gambling is not a source of income. The house always has a mathematical edge. Treat any winnings as a bonus, not as expected income or a financial strategy.
Take regular breaks. Step away from the screen regularly. A short break helps you maintain perspective and make clearer decisions when you return.
Every tool below is available directly through your tekbet account settings or by contacting our support team. All controls take effect immediately upon activation.
Set a maximum daily, weekly, or monthly deposit cap on your tekbet account. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately but increases take 24 hours to activate — giving you time to reconsider.
Configure a maximum session duration so that tekbet automatically alerts you — or logs you out — when your chosen time limit is reached. This helps prevent long uninterrupted betting sessions that can impair judgement and lead to over-spending.
Take a short, voluntary break from the platform for a period of 24 hours, 7 days, or 30 days. During a cooling-off period your account remains open but betting and deposit functionality is suspended. The break activates immediately and cannot be reversed early.
If you feel that your gambling has become difficult to control, you can permanently self-exclude your tekbet account for a minimum period of 6 months or indefinitely. Self-exclusion is irreversible for its stated duration. During exclusion, tekbet will not send you promotional communications and will block all login attempts.
Define the maximum amount you are willing to lose in a given period. Once your loss limit is reached, your account will prevent further bets from being placed until the period resets. This is one of the most effective tools for keeping gaming spend within a pre-defined, comfortable range.
Opt in to regular on-screen reality check notifications that remind you how long you have been playing and how much you have deposited or wagered in the current session. These prompts are designed to keep you aware of your activity without interrupting your experience unnecessarily.
Problem gambling rarely announces itself clearly. It tends to develop gradually over time. Being able to recognise the early warning signs — in yourself or in someone you care about — is the first and most important step toward getting help.
If you find yourself answering "yes" to several of the questions on the right, we strongly encourage you to use tekbet's self-exclusion or cooling-off tools immediately and to reach out to our support team or a professional counselling service.
If you recognise your own behaviour in three or more of the statements below, it may be time to take a break and seek support.
Do you find yourself spending more money on betting than you originally intended to, or more than you can realistically afford?
Have you tried to cut back or stop gambling, but found it difficult or impossible to follow through?
Do you find yourself thinking about gambling frequently — planning your next session, reliving past wins, or calculating how to recover losses?
Have you used money set aside for essential expenses — such as household bills, food, rent, or family obligations — to fund your betting?
Do you gamble to cope with feelings of stress, anxiety, loneliness, boredom, or depression?
Have you hidden the extent of your gambling activity from family members, friends, or colleagues?
After losing money, do you feel a strong compulsion to return to the platform immediately to win it back?
Has your gambling caused arguments, tension, or breakdown in relationships with people close to you?
Setting up responsible gaming controls on tekbet takes only a few minutes. Here is how to get started.
Access your tekbet account using your registered mobile number and password via the tekbet Login page. All responsible gaming tools are accessible from your account settings dashboard.
Inside your account settings, locate the "Responsible Gaming" section. All available tools — deposit limits, session timers, cooling-off, loss limits, and self-exclusion — are listed there in one place.
Select the tool or tools you wish to activate. For deposit and loss limits, enter your preferred amount and the time period (daily, weekly, or monthly). For time-based tools, select your preferred duration from the available options.
Confirm your selection. Restrictive measures (lowering limits, cooling-off, self-exclusion) take effect immediately. If you need help at any step, contact our support team at [email protected] and we will assist you directly.
tekbet is strictly a platform for adults aged 18 and above. We do not permit minors to register, deposit, or participate in any betting or gaming activity on our platform under any circumstances. We conduct age verification checks as a standard part of our account approval and KYC process.
If you are a parent or guardian in Bangladesh, we encourage you to take proactive steps to prevent minors in your household from accessing online gambling platforms, including tekbet. Practical measures include using device-level parental controls, keeping login credentials private, and having open conversations about the risks associated with gambling.
If you suspect that a minor has accessed or registered on tekbet using your details or their own, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay, including account suspension and the return of any deposits made by a verified minor where technically feasible.
Any account confirmed to belong to a person under 18 years of age will be permanently closed, all activity will be voided, and any winnings will be forfeited. tekbet reports suspected underage account activity in accordance with applicable child protection obligations.
All players are required to confirm their date of birth at registration. tekbet reserves the right to request government-issued photo ID at any stage to verify that a player meets the 18+ requirement.
Never share your tekbet username or password with anyone, including family members. If you believe a minor may have access to your account, change your password immediately and contact support.
If gambling is causing you stress, financial difficulty, or relationship problems, help is available. Reaching out is a sign of strength, not weakness.
Our dedicated support team is available around the clock, every day of the year (Bangladesh Standard Time, UTC+6). If you want to activate self-exclusion, set a deposit limit, take a cooling-off break, or simply talk to someone about your gambling habits, reach out to us directly. All responsible gaming requests are handled with complete confidentiality and without judgement.
Send your request to our support team and include your registered mobile number so we can locate your account and act quickly:
If you feel you need professional help beyond what tekbet can provide, we encourage you to seek support from qualified counselling services. Trusted organisations that can provide confidential support include:
Kaan Pete Roi — Bangladesh's mental health support helpline offering confidential telephone counselling services.
National Mental Health Helpline — Available to residents across Bangladesh for mental health and addiction counselling referrals.
Gamblers Anonymous — An international peer support community for people experiencing compulsive gambling, with resources available online.
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